Terms of Service & Conditions

1. Introduction

These Terms of Service set out the conditions governing access to and use of the services offered by Vxcores. By opening an account, ordering a product, or using any Vxcores service, you acknowledge that you have reviewed and accepted these Terms.

If you do not agree with any part of these conditions, you should not access or use our services.

2. Our Services

Vxcores offers virtual private servers and related hosting solutions through its online platform. The resources, configurations, operating systems, storage options, network capabilities, and other specifications available to you depend on the service you select.

To improve reliability, security, performance, or compatibility, we may add, modify, replace, or discontinue features and services when reasonably necessary.

3. Customer Accounts

Certain Vxcores products require an account. You are expected to provide truthful and current information when registering and to take reasonable precautions to protect your account credentials.

Your login details must not be knowingly provided to unauthorized persons. You remain responsible for activity carried out through your account unless the activity resulted from unauthorized access despite reasonable security precautions.

4. Acceptable Use

Vxcores services may be used only for legitimate and lawful purposes. Customers must comply with applicable laws and must not use our infrastructure to facilitate unlawful activity.

Prohibited conduct includes, among other things, distributing malicious software, attempting unauthorized system access, launching attacks against networks or devices, operating fraudulent schemes, violating intellectual-property rights, or intentionally interfering with our infrastructure or other customers.

Where activity creates a significant risk to our network, systems, staff, or customers, Vxcores may take appropriate protective measures.

5. VPS Responsibility

Customers are responsible for the software, applications, files, accounts, configurations, and other content installed or stored on their virtual server.

You are responsible for maintaining appropriate server security, using secure credentials, applying relevant updates, configuring applications correctly, and taking reasonable measures to prevent unauthorized access.

Vxcores cannot be held responsible for problems caused by customer-installed software, incorrect configurations, inadequate security practices, or failure to maintain independent backups.

6. Payments

Services are provided according to the prices and billing conditions displayed at the time of purchase. Customers are responsible for ensuring that applicable charges are paid within the required period.

An unpaid balance may result in the restriction, suspension, or termination of the related service. Product prices and available plans may be changed in the future, but such changes do not retroactively alter a transaction that has already been completed.

7. Availability and Maintenance

We make reasonable efforts to keep our services available and functioning properly. Nevertheless, uninterrupted availability cannot be guaranteed in every circumstance.

Scheduled maintenance, infrastructure improvements, security actions, hardware or software failures, network interruptions, and events outside our reasonable control may temporarily affect access to a service.

8. Suspension and Termination

Vxcores may suspend, restrict, or terminate a service when necessary to protect its infrastructure, respond to serious violations, comply with legal obligations, investigate abuse, or address outstanding payments.

Where circumstances allow, we may provide advance notice. Immediate action may nevertheless be taken when required to address an urgent security, abuse, operational, or legal concern.

9. Customer Data and Backups

Customers are responsible for keeping their own copies of important information stored on their VPS.

Unless a dedicated backup service is expressly included with the selected product, Vxcores does not guarantee the availability or restoration of customer data following deletion, technical failure, suspension, termination, or other service-related events.

10. Third-Party Services

Certain functions of our platform may depend on external providers, including companies involved in payments, infrastructure, software, communications, or other supporting services.

Those external services may be subject to separate terms, conditions, and privacy policies. Vxcores is not responsible for services independently operated by third parties.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Vxcores will not be liable for indirect, incidental, special, or consequential losses, including loss of profits, business opportunities, data, or other similar damages resulting from the use of, or inability to use, our services.

Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may revise these Terms when changes to our services, operations, technology, or applicable legal requirements make an update appropriate.

The current version will be published on this page. If you continue using Vxcores services after revised Terms take effect, that continued use will constitute acceptance of the updated conditions.

13. Contact

If you have questions about these Terms, your account, billing, or any Vxcores service, you can contact Vxcores through the contact details or support channels provided on our website.