1) Privacy and information we collect

Vxcores is committed to respecting your privacy and protecting the information you provide when using our website and services. This Privacy Policy describes how information may be collected, handled, stored, and protected.

When you access our website, certain technical information may be automatically recorded. This may include your IP address, browser type, operating system, referring page, date and time of access, and other technical information required to operate and secure the website.

We use this information primarily to maintain reliable website operation, identify security issues, prevent misuse, troubleshoot technical problems, and improve the performance of our services.

2) Information collected during website visits

If you browse our website without creating an account or actively submitting information, we generally receive technical information generated by your browser. This information helps us deliver website content correctly and maintain a secure and functional online environment.

The information may include the pages requested, access time, transferred data, browser and operating-system details, referring source, and IP address. Such information is used for technical administration, security monitoring, troubleshooting, and improving the website.

3) Cookies and similar technologies

Our website may use cookies and comparable technologies to support essential functions, remember preferences, and make the website easier to use. Cookies are small files that may be stored on your device by your browser.

Some cookies are removed when the browser session ends, while others may remain for a longer period. You can manage or restrict cookies through your browser settings. Depending on your choices, certain website functions may not operate as intended.

4) Contact and communication

When you contact Vxcores through email, a contact form, support system, or another communication channel, we may process the information you provide in order to understand and respond to your request.

The information is used for customer support, communication, handling inquiries, and, where applicable, preparing or performing a contract. We retain such information only as long as reasonably necessary for these purposes or where continued storage is required by law.

5) Customer accounts

If you register for an account, we may collect information necessary to create and maintain your account and provide the services you request. This can include contact details, account information, order-related information, and other details submitted during registration or while using our services.

Account information may be used to manage your account, provide services, process requests, communicate with you, maintain security, and comply with applicable obligations. You may request account deletion where permitted, subject to legal or contractual retention requirements.

6) Orders, payments and service providers

When you purchase or use our services, we may process information required to complete the transaction, provide the requested service, communicate with you, and maintain appropriate business records.

Payment transactions may be handled by external payment providers. Where necessary, relevant information may be transmitted to these providers solely for payment processing and transaction completion.

Vxcores may also rely on trusted third-party providers for services such as hosting, accounting, payment processing, technical operations, security, and other business functions. These providers receive information only when it is necessary for the services they perform.

7) Data security

We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Although we take appropriate precautions, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security of information transmitted or stored electronically.

8) Your privacy rights

Depending on the laws applicable to you, you may have rights regarding your personal information. These may include requesting access to information we hold about you, asking for inaccurate information to be corrected, requesting deletion or restriction of processing, receiving certain information in a portable format, or objecting to particular forms of processing.

If you wish to make a privacy-related request or have questions about the handling of your information, you may contact Vxcores using the contact details provided on our website.

9) Retention of information

We generally retain personal information only for the period necessary to provide our services, manage our business relationship, maintain appropriate records, resolve disputes, enforce agreements, or satisfy applicable legal and regulatory requirements.

When information is no longer required for these purposes and there is no legal reason to retain it, we may delete or otherwise securely dispose of it.

10) Changes to this Privacy Policy

Vxcores may update this Privacy Policy when our services, business processes, or applicable requirements change. Any updated version will be made available on this page, and the revised policy will apply from the date stated in the updated version.